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1st Level Support (m/f/d)

Job Type: Freelance
Job Location: Essen (DE) Remote

Tasks:

  • Ticket processing in the customer ticket system USU Valuemation.
  • Hardware maintenance
  • Ticket management and documentation
  • Maintenance of customer database
  • Warehouse management
  • Mobile Device Management
  • Printer service
  • Video systems
  • Telephony Clients
  • Hardware relocations
  • Asset Management

Requirements:

  • Experience in working with MS Office products.
  • Experience in customer contact
  • Communication skills
  • Service orientation
  • Teamplayer

Short summary:

  • Project start: 01.07.2021
  • Duration: 4 months
  • Location: Essen / on-site and remote
  • Workload: Full-time

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